Engage Powerfully with Promptd Payments

Anytime. Anywhere. Simple. Secure.

Increase payment performance with a user-friendly interface that “Prompts” payment and engagement.

Every financial
situation is different.

Collect more by meeting customers where they are.

Just like their communication preferences, every customer’s financial situation is different. By learning more about these preferences, your payment portal can be personalized for more customer-friendly interactions.

Meet the Promptd Payment Portal

Prompt more customer payments and increase customer satisfaction with Promptd

24/7 Access

Accessible anytime.

Setup is easy and the portal is viewable from any internet-enabled device. Whether your customer is paying online during business hours or late into the night, Promptd is available to accept payments.


Simple and secure setup


Consent management

Dashboard analytics

Mobile platform and responsive design


Easy-to-read statements



for one-time payments


for flexible payment plans based on

  • Financial Scoring
  • Realtime Payment Calculations
  • Maximized Payment Amounts based on FICO Healthcare™


Promptd add-ons:

  • Health insurance capture
  • Health insurance eligibility
  • Financial aid assistance


Communicate in their way.

The Promptd portal can be customized to communicate the way your customer best responds. Notifications, reminders and payment reminders can be set easily through the app.


Promptd notifications


Estimated charges



Balance due

Multi-channel messaging

    • Text / SMS
    • Email
    • USPS Mail
    • Telephone:
      • Inbound/Outbound Call Center
      • Auto-Dialer
      • IVR

Payment plan reminders

Appointment reminders


Statement availability


You and your customer’s information are secure.

Your data and your customer data are secure in encrypted databases. Our systems are externally audited and your customers have to login to access private information.


Multi-factor authentication


PCI-DSS certified


Encrypted transactions and databases

Single sign-on availability


Externally audited


FTPS and SFTP data transfers


No need to worry about compliance.

Promptd is HIPAA compliant so health data is secure, PCI-DSS compliant so credit card data is protected and TCPA compliant with consent and revocation.


Consent and revocation management

Compliant with: HIPAA, HITECH, TCPA, PCI-DSS certified

Regulatory guidance and education

Who’s Behind Promptd?

BYL Companies employs over 70 people who stand by our mission to streamline your business.

At BYL, we value those who work for us and those who work with us. We take pride in our work and our company with a proactive, positive and enthusiastic attitude. We maintain an open environment where creativity and curiosity are encouraged to do our jobs well.

At BYL Companies, we offer a multitude of Business Process Outsourcing (BPO) solutions so you can concentrate on what you do best – running and growing your business. With BYL you get streamlined, behind-the-scenes operations run by experienced specialists in their chosen field.